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We ship within 3-5 business days of when you place your order. A small percentage of items require a longer ship-out time. We ship via all major mail carriers, including UPS, FedEx, and the United States Postal Service. Unfortunately, customers are unable to specify the carrier of their choice. Upon arrival at the warehouse all returned items are inspected. You will be refunded the full cost of the merchandise and all shipping charges if your return is a result of our error.
If the return is not a result of our error and your item is returned unopened within 30 days of delivery* we will refund the full cost of the merchandise minus the original shipping charge and actual return shipping fees.
If the item has been opened or shows signs of wear you may be subject to a partial refund and/or charges of both original shipping and return fees. Items returned more than 30 days after delivery may only qualify for refunds of up to 80 percent.